Refund policy

Returns & Refunds

We take pride in every bag of Sea Cove Salt we send out. But if something goes wrong on our end — wrong item, damaged packaging, or anything that isn't right — we want to make it easy.

Our Promise: If We Mess Up, It's On Us

If your order arrives damaged, incorrect, or not as described, you don't need to ship anything back. Keep the package. Give it to a friend, donate it to a food bank, or use it yourself — it's yours. We'll send you a replacement right away, no questions asked.

How to Let Us Know

Just contact us within 14 days of receiving your order and let us know what happened. A photo helps us understand the issue and improve, but it's not required. We'll get a new order out to you as quickly as possible.

What If I Just Changed My Mind?

Because our products are consumable food items, we're unable to accept returns on opened products. If your order hasn't been opened yet, reach out and we'll do our best to work something out.

Refunds

If you'd prefer a refund instead of a replacement, we're happy to do that too. Refunds are processed to your original payment method within 5–7 business days.

Questions?

We're a small team and we genuinely care about getting this right. Send us a message and we'll get back to you within 1 business day.